Contact ServerDirect

24-hour global sales support | For quotations, technical inquiries or bulk purchasing requests, we will respond within 24 hours.

Get in touch

Global Headquarters
UNIT 11, 9/F THE CLOUD NO.111 TUNG CHAU ST TAI KOK TSUI HONG KONG
Email Support
liv@xinxtrade.com
Office Hours (HKT):
Mon-Fri: 9:00 - 19:00 (CET/EST support via appointment)
Saturday: 10:00 - 15:00 (Only handle urgent logistics)
Map

Request a quote or ask question

Please fill in the form below. We will respond within 24 hours (it will be postponed to Monday on weekends).

Your information is kept strictly confidential and will be used solely for sales liaison purposes.

Frequently Asked Questions

❓ What is your minimum order quantity (MOQ)?
For in-stock standard models (e.g., CPUs, memory), the Minimum Order Quantity (MOQ) is 1 unit. However, certain items in tight supply, such as specific GPUs or high-capacity SSDs, may be subject to a higher MOQ, typically starting from 5 units. For precise MOQ and pricing on such products, please contact our sales team for a detailed quotation.
❓ Do your products come with a quality guarantee/warranty?
Yes, all components are new, factory-original, and factory-sealed. They are typically covered by a standard one-year warranty. Additionally, every unit undergoes full functional testing prior to shipment.
❓ Which payment methods do you accept?
We primarily accept the following payment methods: Telegraphic Transfer (T/T) and Letter of Credit (L/C).
❓ How fast can you ship to Europe / Southeast Asia?
To Europe (major cities): 3-5 business days via our priority partners (DHL/FedEx).
To Southeast Asia: 2-4 business days, leveraging direct flights from Hong Kong to destinations like Singapore, Jakarta, and Bangkok.
❓ Can I get a custom cross-reference for my server?
Certainly. Our technical team offers complimentary compatibility consultations. To receive a tailored recommendation list, please provide your server model or motherboard specifications, and contact us.